User Guide

Please check the precautions when using our service.

About application

How to open an account

Account explanation method
Information on how to explain personal accounts, corporate accounts and additional accounts.
How to explain your personal account
Please use only single-byte alphanumeric characters for explanations of personal accounts. After entering the required information, your login ID and PASSWORD will be sent to your registered e-mail address automatically. If you do not receive an email for more than one hour after applying, please contact the support desk. If you are applying for an additional account, please click here.
※Please note that you cannot register with a previously registered e-mail address.

Explanation of KYC (identification document)
The following three documents are required.
1. Identification document
2. You can confirm your current address
3. Identity verification documents and photos of yourself

Explanation of corporate account
Please use only single-byte alphanumeric characters for explanations of personal accounts. After entering the required information, your login ID and PASSWORD will be sent to your registered e-mail address automatically. If you do not receive an email for more than one hour after applying, please contact the support desk. If you are applying for an additional account, please click here.
※Please note that you cannot register with a previously registered e-mail address.

Explanation about KYC (identification document)
The following three documents are required.

1. Corporate verification documents
・ Certificate of all history items (a copy of the registry)
・ Incorporation articles
・Certificate of Incorporation
・Current Company
・Statement or Company Extract
・Business Registration Certificate

2. Corporate current address confirmation document
・ Invoices and receipts for utilities
・ Receipt of national tax, local tax or tax payment certificate
・ Use statements and invoices for various banks and credit card companies
・ Seal registration certificate

3. Representative identity verification document and representative photo

How to explain additional accounts
How to add

You cannot register with an email address that you have already registered.
You can register if you register with another different email address.

Thank you for your patience.

Registration information, etc…

When changing registration information
How to change ID and password required for login of i-page.
How to change login ID / PASSWORD
After logging in to My Page, click on the part of the customer information that you want to change.
How to change MT4 password
After logging in to My Page, click Change MT4 Password in MT4 information.

About deposits and withdrawals

Explanation of payment method
he payment explanation is entered. Text text text
Explanation of withdrawal method
Withdrawal explanation will be entered. Text text text

About KYC documents

About ID
Driver’s license, passport with photo, Basic Resident Register with photo, My number card with photo are available
About address certificates
Resident card, national health insurance card, utility bill payment statement, telephone usage statement, credit card usage statement can be used
About identity verification documents and photos of yourself
It is necessary to submit ID SELPHY, so be sure to submit it as well. ID Selfie is a photo taken with the face of a photo ID and the face of the person in one image.
You can submit ID SELPHY as identification document from “My Page” on our site.
You can submit ID SELPHY as identification document from “My Page” on our site.[/su_spoiler][/su_accordion]